Terms of service

1. Using outage404

These terms govern your use of outage404.com. By using the site, you agree to these terms to the extent permitted by applicable law. If you do not agree, stop using it. The public service currently has no user accounts, paid subscriptions or email alerts. We may change or discontinue features.

2. What the information means

We collect public company status updates and public Reddit outage posts. “Confirmed” means the company's status feed reports a disruption; it does not mean every person, region or product feature is affected. Community posts are not official confirmation. Correlations between services are possible causes, not proven causes unless the company explicitly confirms them.

Checks are scheduled approximately every five minutes and can be delayed or fail. “Last change observed” is when we recorded a change, not necessarily when the company published it. Reports are observed posts, not a count of affected people or a representative survey. Historical coverage may be incomplete.

3. AI summaries and estimates

Some explanations and briefings are generated by AI and may be incorrect, incomplete or outdated. Pip's interactive answers use the available evidence and are not an open-ended support chat. Always verify important information with the linked official source. Repair estimates and workarounds are attributed to company updates, can change, and are not promises from us.

We do not repair third-party services or provide professional, security, emergency or business-continuity advice. Do not rely on this site alone for safety-critical decisions, trading, medical care or emergency communications.

4. Acceptable use

You may view and share links to public pages. Do not attack the service, overload it, evade security controls, attempt unauthorized access, distribute malicious code through it, or use it unlawfully. Automated use must be reasonable and respect robots directives and technical restrictions. Public access is not a license to copy third-party content in bulk.

5. Content and third-party sites

Service names, logos, official updates and Reddit content belong to their respective owners. The site is not affiliated with or endorsed by the services it tracks or Reddit. Third-party links are provided for context; we do not control their availability, content or privacy practices. No ownership of third-party material is transferred to you.

6. Availability and warranties

To the extent permitted by law, the site and information are provided “as is” and “as available,” without warranties of accuracy, completeness, uninterrupted service or fitness for a particular purpose. We may need to pause access for maintenance, safety or circumstances outside our control. Nothing excludes warranties or consumer protections that cannot legally be excluded.

7. Liability

To the extent permitted by law, we are not liable for indirect or consequential losses, lost profits or lost data arising from use of, or inability to use, the site or third-party services. These terms do not limit liability for fraud, intentional misconduct, gross negligence, death or personal injury where applicable law prohibits that limitation, or any other non-excludable liability.

8. Privacy

Our Privacy policy explains public-source collection, hosting, analytics and external services. No account is required to read outage information. Avoid including sensitive information when reporting an issue through a third-party service.

9. Changes and disputes

We will update the date on this page when these terms change. Material changes should be brought to visitors' attention before taking effect where required. Mandatory consumer rights and local legal protections remain applicable. A governing jurisdiction and dispute-contact process will be added once the operator's details are confirmed; this draft does not require arbitration or waive class-action rights.

10. Contact and content concerns

The operator's legal name, address and contact channel have not yet been supplied. This document remains a draft until those details and a working process for privacy, accessibility, copyright and other legal requests are provided. It is not a substitute for a jurisdiction-specific legal review.