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07:00 & 19:00 UTC

The Outage Briefing

Nov 13, 12:00 AM UTC

Fly.io LAX outage remains critical; Microsoft 365 issues disrupt connected services

What broke

Fly.io: LAX region outage remains ongoing, rated critical; no further details supplied.

Microsoft-connected services: Claude reports major failures across most Microsoft 365 mail, calendar and search requests. HubSpot’s Outlook inbox/calendar access is partially unavailable across three regions; OpenAI’s Microsoft 365 connector has elevated errors.

AWS: Regional availability incidents remain open in Bahrain and UAE.

Cloudflare: Replicate Model Registry is unavailable; Workers changes are not producing Event Subscription events.

Akamai: Email systems outage and Indonesia–Singapore edge delivery issues remain open.

Twilio: Ongoing SMS, delivery-receipt and voice issues affect several international routes; emails to Microsoft-hosted inboxes are delayed.

Coinbase: OSMO and Sonic sends/receives are delayed; INR bank payments are unavailable.

Likely cause

HubSpot and Claude explicitly attribute their issues to a Microsoft outage. OpenAI’s report does not establish a cause; Twilio cites an outside provider for email delays.

Cloudflare attributes North American Durable Objects errors to a traffic surge. No separate root-cause events were supplied.

Back up

Supabase: Project API, database connection and eu-west-1 storage incidents resolved.

GitHub: Email delivery and Webhooks API disruptions resolved. Dropbox: Help-site latency resolved.

Twilio: Several SMS routes, Colombia receipt delays and US post-dial delays recovered.

Cloudflare Durable Objects and Twilio–Brisanet SMS: Impact subsided; monitoring continues.

Fly.io GitHub deploys: Incident marked resolved, but users must reconnect GitHub; running apps were unaffected.