resolved3h ago· 30m
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to United States
Some voice calls from certain Twilio phone numbers to people in the United States were delayed after dialing. The issue has been resolved, and affected calls are now operating normally.
official update →minor4h ago· 3h 51m
SMS Delivery Receipt Failures from Twilio to Claro Costa Rica
Twilio customers sending text messages to Claro users in Costa Rica may not receive confirmation that their messages were delivered, even when delivery succeeds. Twilio is investigating the issue.
official update →minor6h ago· 5h 50m
SMS Delivery Delays and Failures from Twilio to Brisanet Brazil
Text messages sent through Twilio to Brisanet customers in Brazil experienced delays and delivery failures. Delivery has recovered, and Twilio is monitoring the service to make sure it remains stable.
official update →minor7h ago· 6h 40m
Email Delivery Delays to Microsoft-Hosted Inboxes
Twilio emails sent to Microsoft-hosted inboxes are delayed because of an issue involving an outside provider. People using those inboxes may receive messages late, but emails are waiting to be delivered and are not currently being lost.
official update →resolved9h ago· 5h 34m
SMS Delivery Receipt Delays from Twilio to Claro Colombia
Twilio had delays in SMS delivery receipts for messages sent to Claro subscribers in Colombia. The issue is resolved, and delivery receipts are now operating normally.
official update →minor9h ago· 9h 29m
Voice Call Silent and One-Way Audio from Colombia to a Subset of Twilio Phone Numbers
Some calls from people using phone networks in Colombia to certain Twilio phone numbers may be silent or have sound in only one direction. Twilio has identified the cause and is working to fix the issue.
official update →resolved12h ago· 8h 41m
SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in France
Some text messages sent through Twilio from certain phone numbers to several mobile networks in France were delayed. The issue has been resolved, and messages to the affected networks are now being delivered normally.
official update →resolved13h ago· 5h 14m
SMS Delivery Delays from Twilio to Virgin Mobile Colombia
Text messages sent through Twilio to Virgin Mobile customers in Colombia were delayed. The issue has been resolved, and messages are now being delivered normally.
official update →resolved14h ago· 5h 7m
SMS Delivery Delays from Twilio to Telenor Pakistan
Text messages sent through Twilio to Telenor subscribers in Pakistan were delayed. The issue has been resolved, and message delivery is back to normal.
official update →resolved24h ago· 4m
MMS Delivery Failures from Twilio to GCI United States
Picture and video messages sent through Twilio to GCI subscribers in the United States experienced delivery failures. The issue has been resolved, and delivery is now working normally.
official update →resolved24h ago· 4h 4m
SMS Delivery Failures from Twilio 10DLC to AT&T United States
Text messages sent through Twilio’s 10DLC service to AT&T customers in the United States experienced delivery failures. The issue has been resolved, and messages are now being delivered normally.
official update →minor25h ago· 24h 39m
SMS Delivery Failures from Twilio to Orange Sierra Leone
Some text messages sent through Twilio to Orange subscribers in Sierra Leone may fail to arrive. Twilio has identified the cause and is working to fix the issue.
official update →resolved25h ago· 1h 19m
SMS Delivery Failures From Long Code Numbers to AT&T in the US
Some Twilio text messages sent from regular phone numbers to AT&T customers in the US are failing to arrive. This notice was closed because it duplicates an active outage notice, not because delivery was confirmed restored.
official update →resolved27h ago· 14h 6m
SMS Delivery Delays from Twilio to MTS Kazakhstan
Text messages sent through Twilio to MTS subscribers in Kazakhstan were delayed. The issue has been resolved, and message delivery is now operating normally.
official update →resolved27h ago· 11h 20m
SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan
Some text messages sent from certain Twilio phone numbers to Tcell subscribers in Tajikistan failed to arrive. The issue has been resolved, and message delivery is now working normally.
official update →resolved29h ago· 16h 30m
MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States
The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to network subscribers on affected networks in the United States is operating normally.
official update →resolved29h ago· 7h 23m
SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan
The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to K-Cell network subscribers in Kazakhstan is operating normally.
official update →resolved31h ago· 3h 51m
Voice Call Failures in JP1
The issue affecting Voice services in JP1 has been resolved and is operating normally at this time.
official update →resolved37h ago· 3h 55m
SMS Delivery Failures from Twilio to Turkcell Turkey
The incident has been resolved and SMS delivery from Twilio to Turkcell network subscribers in Turkey is operating normally.
official update →resolved2d ago· 0m
Retroactive Incident Impacting Twilio Usage APIs
Twilio Usage APIs were degraded for 6 minutes between 16:42pm and 16:48 Pacific Time on 11/10/2026. During this period of time customers may have experienced 5xx errors. The issue has now been resolved.
official update →resolved2d ago· 1h 44m
Issue resolved
Issue resolved
official update →resolved2d ago· 3h 26m
SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela
The incident has been resolved and SMS delivery receipts from Twilio Phone Numbers to Movistar network subscribers in Venezuela are operating normally.
official update →resolved3d ago· 10h 23m
Gateway API (Lookup API) Failure Increase on Verizon in United States
The incident has been resolved and Lookup API transactions involving Verizon in the United States are operating normally.
official update →resolved3d ago· 16h 29m
WhatsApp Business API Message Send Failures
We have monitored and resolved the issue with WhatsApp Business API. All services are now operating normally at this time.
official update →resolved3d ago· 19h 20m
Voice Call Failures from a Subset of Twilio Phone Numbers to Chile
The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Chile are operating normally.
official update →resolved3d ago· 5h 19m
Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom
The incident has been resolved and voice calls between Twilio and network subscribers on affected networks in the United Kingdom are operating normally.
official update →resolved3d ago· 3h 14m
SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy
The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to network subscribers on affected networks in Italy is operating normally.
official update →resolved3d ago· 3h 26m
SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom
The incident has been resolved and SMS delivery from Twilio to Spusu network subscribers in the United Kingdom is operating normally.
official update →resolved4d ago· 13h 32m
SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France
The incident has been resolved and SMS delivery receipts from Twilio to Bouygues Telecom network subscribers in France are operating normally.
official update →resolved4d ago· 8h 41m
SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes
The incident has been resolved and SMS delivery from network subscribers in Germany to a subset of Twilio Long Codes is operating normally.
official update →resolved4d ago· 16h 8m
SMS Delivery Failures from Twilio to ETL Laos
The incident has been resolved and SMS delivery from Twilio to ETL network subscribers in Laos is operating normally.
official update →resolved4d ago· 6h 1m
SMS Delivery Failures from Twilio to MTN Nigeria
The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Nigeria is operating normally.
official update →resolved4d ago· 14h 13m
Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada
The incident has been resolved and API transactions for Silent Network Authentication (SNA) on EnStream in Canada and Lookup API transactions involving EnStream in Canada are operating normally.
official update →resolved5d ago· 13h 17m
SMS Delivery Receipt Delays from Twilio to Globe Philippines
The incident has been resolved and SMS delivery receipts from Twilio to Globe network subscribers in the Philippines are operating normally.
official update →resolved5d ago· 21h 36m
SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States
The incident has been resolved and SMS delivery receipts from a subset of Twilio Long Codes and Short Codes to affected networks in the United States are operating normally.
official update →resolved6d ago· 3h 39m
SMS Delivery Delays from Twilio to Multiple Networks in India
The incident has been resolved and SMS delivery from Twilio to network subscribers on affected networks in India is operating normally.
official update →resolved6d ago· 51h 29m
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand
The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to network subscribers on affected networks in New Zealand are operating normally.
official update →minor6d ago· 149h 1m
SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available.
official update →resolved6d ago· 3h 46m
SMS Delivery Delays from Twilio to Claro Dominican Republic
The incident has been resolved and SMS delivery from Twilio to Claro network subscribers in the Dominican Republic is operating normally.
official update →resolved6d ago· 1h 56m
TwiML ConversationRelay Documents Page Error
We resolved an issue where users visiting https://www.twilio.com/docs/voice/twiml/connect/conversationrelay are redirected away from the ConversationRelay documentation page and prompted to log in to the Twilio Console when following documentation links. The service is operating normally.
official update →