Email Systems Widespread Outage
A widespread outage is affecting people who use Akamai’s email systems, though the reported impact is minor. Akamai is working with its service provider to investigate the issue.
official update →Is Akamai down?
ProblemsPartially Degraded Service · checked 3m ago
0 Reddit outage posts · last 24h
Reports, last 24 hours
A widespread outage is affecting people who use Akamai’s email systems, though the reported impact is minor. Akamai is working with its service provider to investigate the issue.
official update →We became aware of an issue with Property Manager related to activating properties with errors indicating "cloudlet policy not found or not valid" blocking some property activations. The issue lasted between approximately 15:30 UTC on November 3, 2026 and 17:15 UTC on November 3, 2026. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001cwVdYCAU or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
official update →Our investigation revealed that a significant majority of the Akamai Platform is not subject to the MPTCP attack vector for this vulnerability. Remediation efforts for any other externally exposed and vulnerable systems have been completed as well. Customers and partners can find more details on the Akamai Community:https://community.akamai.com/customers/s/feed/0D5a700001cIGoWCAW or by reaching out to Akamai Support. We remain committed to improving our systems and reducing the risk of similar issues in the future.
official update →We can confirm that the issue was mitigated at 17:15 UTC on November 2, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
official update →We can confirm that the issue was mitigated at 08:30 UTC on 27 October 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001bU4YFCA0 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
official update →We will continue to monitor to ensure that the impact has been fully mitigated. Further updates will be provided as we make progress.
official update →As of November 2, 2026, at approximately 23:00 UTC, we completed all platform hardening measures to fully mitigate Akamai's potential exposure to the Brotli Remote Code Execution vulnerability (CVE-2026-111497). All systems are secured, and we have detected no evidence of unauthorized access or impact to customer environments.
official update →Akamai has completed its investigation of the recently published F5/NGINX vulnerabilities (CVE-2026-15176, CVE-2026-97205, and CVE-2026-93479). We have not identified any impact to Akamai’s platform or infrastructure, and services remain operating normally.If you run a vulnerable version of NGINX Open Source or NGINX Plus on a Linode instance, follow F5/NGINX guidance and apply the available patches.Customers and partners with a valid Control Center login can find more details at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications, or by reaching out to Akamai Support. Thank you for your patience and continued support.
official update →Customers and partners can find an incident summary report, here: https://community.akamai.com/customers/s/feed/0D5a700001aSoWGCA0
official update →Customers and partners can find an incident summary report, here: https://community.akamai.com/customers/s/feed/0D5a700001aPoFkCAK
official update →Customers and partners can find an incident summary report, here: [https://community.akamai.com/customers/s/feed/0D5a700001aNd78CAC](https://community.akamai.com/customers/s/feed/0D5a700001aNd78CAC)
official update →We can confirm that the issue was mitigated at approximately 22:00 UTC on 21 October 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001aOfDBCA0 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
official update →